THE UPTIMEOWL HELP CENTER
Your workspace guides
Settle into your workspace, invite your team and choose who can access each monitor. Find clear steps for signing in, managing trusted devices and getting a helping wing when access needs attention.
A good place to start: your first monitor · plans & billing
FIND YOUR BEARINGS
Explore your nest
Practical answers, thoughtfully organized.
Your workspace
19 guides
Give your sign-in a second lookout
Set up your authenticator, keep spare backup codes and safely replace your extra lookout.
Give your tools a scoped key to your nest
Create, protect and revoke scoped API tokens for monitor status and optional pause/resume.
Your monthly watch, explained
Read your owner-only monthly report, understand its coverage and choose whether it arrives in your inbox.
Find your way into your workspace
Sign in securely with an email link and return to your nest.
Make your account feel like home
Update your profile and review signed-in sessions.
Invite your team into the nest
Understand invitations, roles and access to your workspace.
When your sign-in email has not landed
Find a missing magic link without getting caught in a resend loop.
A fresh path for an expired link
Resolve expired, replaced or already-used sign-in links.
Move your account to a new email
Confirm both inboxes and keep your account identity intact.
Keep trusted devices in your nest
Review sessions and remove access from a device you no longer use.
Give each teammate the right perch
Understand Owner, Admin and Viewer access.
Choose who can see and manage a resource
Use the shared access controls for monitors and widgets.
A HELPING WING
Let’s find your next step.
Open the chat in the corner to ask a question. Prefer email? Drop us a note and we’ll help you from there.
[email protected]