Jira Cloud · Available
One issue for each confirmed incident. Recovery adds a comment and runs your chosen completion transition. Secure Atlassian consent keeps each workspace’s connection separate.
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YOUR TOOLS. ONE STEADIER WATCH.
Let your signals landwhere your team works.
Your owl spots the interruption. Your team gets the context in the tools they already trust. Connect Jira Cloud, build with signed webhooks, or bring your own workflow through scoped API access.
Start free. No card required.
Signed webhooks · Available
Send authenticated downtime and recovery events to your own HTTPS service, with delivery history and durable retries.
Scoped API access · Available
Give trusted tools explicit access to monitor status, pause/resume and monitor creation or editing. Keep control with expiring, revocable workspace tokens.
A MOMENT FROM EVERYDAY MONITORING
From a quiet checkout to a clear next step.
A checkout monitor confirms downtime. UptimeOwl creates an issue in the team’s chosen Jira project. When the monitor recovers, the same issue receives an update and follows the configured completion action. One incident, one thread to follow.
Jira permissions and workflow requirements still apply. Uncertain create responses are reconciled instead of blindly creating duplicate tickets.
MORE LOOKOUTS ON THE HORIZON
A little more company for your owl.
Freshdesk
Bring your monitoring signals into your support team’s Freshdesk workflow.
Zendesk
Keep service interruptions closer to your customer conversations in Zendesk.
FROM FIRST STEP TO STEADY WATCH
Find your footing in three steps.
Connect your tools
The workspace owner opens Account → Integrations and connects Jira through Atlassian’s consent screen.
Choose the landing spot
Select a project and issue type, then name the workflow action that completes the issue on recovery.
Keep your team on watch
New confirmed incidents create tickets. Follow their progress in Recent deliveries and pause the integration whenever you need.
ROOM FOR YOUR WATCH
Included from your first Free nest.
Jira Cloud, signed webhooks and scoped API tokens are included on every plan, including Free.
An active Jira Cloud account is required for Jira. Freshdesk and Zendesk are coming soon.
A few things you might be wondering.
Which plans include Jira?
Jira Cloud, signed webhooks and scoped API access are available on every UptimeOwl plan, including Free. Your Jira subscription is separate.
Do I share my Jira password or API token?
No. The workspace owner approves access through Atlassian. Each workspace keeps its own encrypted connection.
Will existing incidents create tickets when I connect?
No. Ticket automation starts with new confirmed incidents after you save the destination.
Does recovery close the issue automatically?
UptimeOwl adds a recovery comment and uses your configured transition when it is available and leads to a completed status. Required workflow fields or missing permissions can prevent completion; delivery history explains when attention is needed.
Are Freshdesk and Zendesk available?
Not yet. Both integrations are coming soon.
A HELPING WING
Ready for the practical details?
Give Jira a lookout for downtime and recoveryGive your own tools a signed heads-upGive your tools a scoped key to your nest
Browse more notifications guides in the help center.