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A fresh path for an expired link
Resolve expired, replaced or already-used sign-in links.
Reviewed
Why a link stops working
Sign-in links expire after 15 minutes and can be confirmed once. Requesting another link replaces the previous one. Open the newest message rather than an older email thread.
Try one clean sign-in
- Return to Sign in and request a new email when the form allows it.
- Open the latest message.
- Follow the link and complete the confirmation step.
- If you refreshed the confirmation page, reopen the link from the email.
Keep the link private
The confirmation page removes the token from the address bar and keeps it temporarily in memory. Refreshing can lose that state. Do not paste a sign-in link into support messages or screenshots.