Plans & billing
When a payment needs a little more time
Handle processing and verification without starting duplicate attempts.
Reviewed
Let the confirmation finish
The app may need payment-provider confirmation before applying a new plan or restoring access. A closed popup or a browser redirect alone is not proof that the billing change completed.
Follow the visible next step
Complete any bank verification requested by the payment flow. Return to Billing and read the current status. If a payment is processing or needs review, avoid repeatedly confirming the same change.
If the status stays unclear
Contact support with the approximate time, plan and visible message. Do not send full card details. A tax-verification hold is different from a failed card charge; check whether the page mentions pending VAT verification.