Monitors & detections

When your latest check is taking time

Check pause, suspension and freshness before changing settings.

Reviewed

Start with the monitor state

Paused monitors do not run scheduled checks. Suspended workspaces also stop normal monitoring access and activity. Follow any workspace notice to Billing if payment or suspension needs attention.

Check the expected schedule

The effective interval shown on the monitor follows its saved setting and current plan allowance. Delayed means results are overdue; it is not a new confirmed downtime incident.

Maintenance keeps checks running, so it should not be treated as a pause switch.

Ask for a fresh result

If you have Manage access, use Check and inspect the result. If multiple active monitors remain delayed, contact support with their names and the approximate time. Changing thresholds does not repair a scheduler or connection problem.

A HELPING WING

Let’s find your next step.

Open the chat in the corner to ask a question. Prefer email? Drop us a note and we’ll help you from there.

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