Mobile companion
When your pocket lookout reconnects
Understand live updates and connection interruptions.
Reviewed
Live while connected
The app receives monitor changes, check results and detections while connected. You do not need to pull to refresh for every change made in the web dashboard.
During an interruption
If the connection drops, the app reconnects and refreshes its view. A stale screen during a network interruption is not evidence that a monitor’s status has stayed the same. Check connectivity and allow reconnection to complete.
Know the background boundary
Live updates are not background push notifications. Push notifications are not yet available. If your access has been revoked, reconnecting will not restore it; the server requires a valid session and workspace permissions.