Plans & billing

Know when a plan change takes effect

Review the immediate charge or next-cycle change before confirming.

Reviewed

Review before confirming

In Account → Billing, choose an available plan and open its review. Read the price, tax, timing and payment summary before confirming. The preview is the place to check the actual amount for your workspace.

An upgrade can collect immediately

Paid upgrades use proration for the remaining period and take effect after successful payment. The app attempts collection as part of confirmation; complete any further payment verification if requested. Do not assume the new allowance is active while payment is still pending.

A downgrade waits for the boundary

A downgrade takes effect at the next billing cycle. Plan allowances still matter; resolve any limit message before confirming. Ordinary changes do not provide refunds or partial refunds, and reducing history allowance hides older history rather than permanently deleting it.

A HELPING WING

Let’s find your next step.

Open the chat in the corner to ask a question. Prefer email? Drop us a note and we’ll help you from there.

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