Plans & billing

Take a break without losing your nest

Schedule suspension or return after a voluntary pause.

Reviewed

Schedule the break

Use the suspension controls in Billing. When a paid period is active, suspension is scheduled for its end. A workspace notice shows that a suspension is planned and links back to Billing.

Change your mind before it begins

Cancel the scheduled suspension before it takes effect to keep the existing cycle. Check the confirmation and the updated billing state rather than assuming a button click has completed the change.

Return after the paid period ends

Reactivating after a voluntary suspension has taken effect starts a new paid 30-day cycle. Your monitors, widgets and history are preserved. This is different from paying an overdue invoice, which retains the original renewal date.

A HELPING WING

Let’s find your next step.

Open the chat in the corner to ask a question. Prefer email? Drop us a note and we’ll help you from there.

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